The object of this document is to regulate the RULES OF USE and to safeguard the PROTECTION OF THE USERS of www.aavgo.com (hereinafter www.aavgo.com), owned by Astics Inc, The terms "You" and "USER" are used herein to refer to the individuals or entities that access this web site for whatever reason. Through www.aavgo.com and its other official web sites, Astics Inc aims to bring the world of Astics Inc closer to its users. To this end, through www.aavgo.com and its other official web sites, Astics Inc provides users with information on its hotels and other services, such as on-line Room Reservations, Pre-Reservation Services, Hotel Finder, Rates Finder, the Pre-Reservation of Function Rooms and Conferences, AAVGO Club, AAVGO World, Image Bank, Customer Care Service, Shareholders' Information, Employment Opportunities and the different promotions constantly being developed (hereinafter the Services). The use of this site and/or its services presupposes user's complete and unconditional agreement with and the validity of each and every one of the General Terms and Conditions stipulated in the latest updated version of these Rules of Use. Consequently, user must be aware of the importance of reading these rules each time it visits www.aavgo.com. Access to and/or the use of certain services on offer to users (hereinafter user) at www.aavgo.com may be subject to certain conditions which, depending on the case, may replace, amend and/or complete these Rules of Use, meaning that user must read and accept these conditions before accessing and/or using the services and contents.
2. USE OF THE AAVGO ON-LINE PRE-RESERVATION AND RESERVATION SERVICES
2.1 ) Pre-Reservation Services
2.2 ) On-line Reservation Services
The deadline arrival times at the hotel in each country are as follows:
e ) CANCELLATION CHARGES FOR RESORTS HOTELS
No charge will made to your credit card if you cancel your reservation at least 48 hours before your arrival date (local time). If you cancel within 48 hours of your arrival date then 50% of the total cost of your stay will be charged to your credit card. In cases of no shows at the hotel, without any prior communication from the client, then 100% of the total cost of your stay will be charged to your card except for hotels in Germany where 10% of the charge may be refunded as compensation for non-incurred expenses. In case of special rates specific conditions will apply. The cancellation penalty is valid for the following hotel: Grand Hotel Convento di Amalfi
f ) Child Policies AAVGO Resorts AAVGO RESORTS (Caribbean)
The Child Policies in all our resort hotels are subject to the hotel facilities and determined by the hotel management, as stated in the contracts in place. AAVGO RESORTS (Europe): The Child Policies in all our resort hotels are subject to the hotel facilities and determined by the hotel management, as stated in the contracts in place. If applicable, AAVGO Child Policies are only valid for hotels not sold in half-board or full-board.
g ) Rates per Room and Night Rates are valid only in writing and only for the period indicated.
When justifiable reasons exist, AAVGO reserves the right to amend these rates without prior notice. The rates relative to the reservation are indicated during the reservation process. VAT/sales taxes will be applied to the rates, as well as any applicable additional taxes according to local regulations in each country. The aforementioned local taxes must be paid directly at the hotel
h ) The prices shown at the time of booking include VAT (or the equivalent tax) at the tax rate applicable at that moment.
Should the tax rate change between the date of the booking and the date of the delivery of services, thus resulting in a disparity, according to tax regulations the tax rate applied to the final price will be the the rate applicable at the time of the delivery of services or accrual of the tax, even in the event the former results in an increase of the final price communicated to the client in the booking.
2.3 ) User undertakes to make use of the services in accordance with the Law, decency, respectability and law and order and in accordance with the provisions of these General Terms and Conditions. Consequently, user has the obligation of refraining from using the services for illicit purposes and effects and/or contrary to what is established in these General Terms and Conditions, in a manner that may be injurious to the rights and/or interests of third parties or that may in any way harm AAVGO and/or its image or the services.
2.4 ) For greater efficiency and for the benefit of users, AAVGO may at any time and without prior warning unilaterally modify the services it provides or the operational, technical or usage conditions of the services. Similarly, with a view to improving the service and establishing an optimum quality level (the ultimate aim of AAVGO), users are invited to suggest any modifications they may consider useful by contacting the persons responsible for the service at the following email address: dataprotection@AAVGO-hotels.com
3. PROTECTION BY AAVGO OF USERS' PERSONAL DATA
Users of the on-line Pre-Reservation and Reservation services offered via www.aavgo.com are voluntarily providing data of a personal type (hereinafter Personal Data) and expressly and unconditionally agree in full to AAVGO processing them automatically and including them in a file for the purpose of being able to offer and provide services. This file is the responsibility of AAVGO and is registered with the competent authority. Due to the characteristics of the AAVGO activity and its services and in order for it to develop and meet its targets, it may be necessary for these personal data to be ceded to third parties, which may include international transfers. These personal data may be transferred to companies within the AAVGO Group and/or to other interested parties. The sole purpose of this transfer of personal data to these entities is the correct rendering of the services offered by AAVGO. Users making available their personal data have the right at all times to access the file and exercise their rights of rectification, cancellation and opposition in accordance with the terms and conditions laid down in data protection legislation. Similarly, user's consent to the processing and transfer of its personal data will be revocable at all times without retroactive effect, as per the provisions of Sections 6 and 11 of Spain's Law 15/1999, of 13th December 1999, of the Protection of Personal Data. To this end, it will be sufficient for user to contact AAVGO by sending an email to dataprotection@AAVGO-hotels.com or by writing to its registered office at calle Santa Engracia 120, 7 planta, 28003 Madrid, Spain. AAVGO guarantees that it has adopted all appropriate security measures in its installations, systems and files. Furthermore, AAVGO guarantees the confidentiality of Personal Data, although it may disclose to the competent authorities Personal Data as well as any other information that is in its possession or is accessible via its systems and is required by the applicable legal regulations in each case. Users of www.AAVGO-hoteles.com guarantee and are responsible, in all cases, for the truthfulness, accuracy, validity and authenticity of the Personal Data made available and undertake to keep them duly updated. AAVGO services are not for use by minors and AAVGO neither requests nor collects information relating to minors. AAVGO may collect information through such devices as cookies or log files on the browsing habits of its www.AAVGO-hoteles.com users. These devices are associated exclusively with one user and its own personal computer. In these cases, AAVGO will only use these data as a whole and with the ultimate aim of improving its services. It is possible that AAVGO may share this information with client companies but always globally and solely for statistical purposes. The electronic document with which the reservation is formalized is archived electronically during the established statutory period. Clients may access data by exercising their corresponding access rights in the aforementioned manner.
4. CORRECT USE BY USER OF THE WEB SITE'S CONTENTS
5. RIGHT TO AMEND THE GENERAL TERMS AND/OR CONDITIONS
AAVGO reserves the right, without prior warning, to unilaterally amend any of the provisions of these General Terms and/or Conditions, in the manner it may deem necessary, informing users of the amendments made via www.aavgo.com.
6. GUARANTEE AND LIABILITY DISCLAIMER
7. GENERAL TERMS AND/OR CONDITIONS SAFEGUARD
Should any of the provisions of these General Terms and/or Conditions be declared null and void or unenforceable, the remaining Conditions shall be maintained in the agreed terms. AAVGO undertakes to substitute the provision in question by a provision that most closely complies with the intent initially pursued by the parties. NO PROVISION IN THIS AGREEMENT SHALL IN ANY WAY AFFECT MANDATORY CONSUMER-RELATED REGULATIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF ABANDONMENT.
8. www.aavgo.com AND ACCEPTANCE OF RULES OF USE
User is aware of the fact that the use of these on-line Pre-Reservation and Reservation services presupposes full and unconditional acceptance of each and every one of the provisions of the Rules of Use of www.aavgo.com, in the version published by AAVGO at the moment user contracts the service. Such Rules of Use complete these General Terms and/or Conditions in all aspects that are not in opposition to them. Consequently, user must be aware of the importance of reading the Web Site's rules prior to accessING it and/or making use of the services.
9. APPLICABLE LAW AND COMPETENT JURISDICTION
These General Terms and/or Conditions are governed by Spanish Law. For the settlement of any disputes that may arise in connection with their total or partial validity, execution, compliance or resolution, AAVGO and user, expressly waiving their own or any other venue that may correspond to them, agree to abide by the jurisdiction of the Courts and Tribunals of the city of Madrid. This contract constitutes the total and complete agreement between AAVGO and user and substitutes all previous pacts, undertakings, statements and agreements, whether written or oral, that may have existed previously between both parties. In any case, any controversy that may arise from the provision of services at the hotel in which the client is staying shall be submitted to the Courts and Tribunals of the consumer.