Back-of-house operations need to be organized, centralized and fluid in order to ensure they are very efficient. No more paper and pen, no more walkie-talkies, no delays in reporting issues, no delays in updtes. AavGo provides you a platform to digitize your operations and manage in real time.
No more language barriers. Your staff can freely communicate in their own language now. It’s get translated in real time to the preferred language or the other person. No wasting time explaining, or using sign language.
AAVGO catalogs everything, including guest support tickets and feedback, allowing executives to understand where they can improve the guest experience and what recurrent problems stand in their way. Hotels can generate efficiency reports for their staff. For example: the time to clean a room, time to respond to a request, time it took to fix a thermostat, etc. Benchmarking averages is the first step to improvement.
All your staff will be working off of tickets. No more paper. As soon as housekeeping cleans a room, it’s cleaned in the PMS. If they want to report a maintenance issue, they can report it via the app while cleaning. Similarly your maintenance staff can be very efficient at planning his or her work. They have AavGo to find out what PM or real time maintenance issues are suppose to be fixed. Front desk has visibility into everything.
Freeing up front desk and having them focus at answering all phone calls gives a huge boost to Revenues. A missed booking in a month can cost a hotel the amount they will pay for AavGo service.